SSO Troubleshooting - How to create a HAR file

The following steps will allow a user to record and create a HAR file to diagnose the cause of an error message during SSO implementation. Depending on the browser used you may find small differences in the steps below.

Generate a HAR file in Chrome:

1. Open Chrome and go to the page to be recorded.
2. Click the more actions menu (...) to the right of the toolbar and select More tools > Developer tools.
3. Select the Network tab.
4. Ensure that Chrome is recording by clicking the gray record button. A red button indicates that a recording is already in progress.
5. Select Preserve Logs.
6. Clear any existing logs by clicking Clear 
7. Go to the page where the issue occurred and reproduce the issue.
8. Right-click anywhere in the list of network requests and select Save all as HAR with content.
9. Save the file.